Saturday, April 30, 2011

F&IQ Radio is Here


Here is an idea whose time has come! LISTEN HERE

Radio host Loyd promotes the show:

"Each week with F&IQ Radio, I hope to bring F&I Managers something a different than word-tracks and typical F&I training materials.

As you know there hasn't been very much advancement in F&I Sales Training in the last 30 years (with the exception of the MENU system), and I hope to be able to bring some new ideas and concepts that will help you realize more success quickly.

Typically, each weekly episode will only last 10-15 minutes. So invest an hour a month to learn how to meet and exceed your dealership's revenue goals.

Please feel free to comment directly with me via e-mail: host@fandiq.com"

Listen to F&IQ Radio HERE



Next Post: Video: handling the "Best Rate" objection


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Thursday, April 14, 2011

Is This Your Best Rate? video

This video shows the most compliant way to answer the question: "Is that your best rate?"


Handling the "Best Rate" Question
Gerry Gould, Director of Training
United Development Systems, Inc.


http://www.fi-magazine.com/Content/Insider-Tip-of-the-Week1.aspx


Next post: Objection handling: Pre-paid Maintenance


More on the US Fidelis fiasco


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