Thursday, April 14, 2011

Is This Your Best Rate? video

This video shows the most compliant way to answer the question: "Is that your best rate?"


Handling the "Best Rate" Question
Gerry Gould, Director of Training
United Development Systems, Inc.


http://www.fi-magazine.com/Content/Insider-Tip-of-the-Week1.aspx


Next post: Objection handling: Pre-paid Maintenance


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